Shipping Policy
This policy governs dispatch, shipment, delivery timelines, and responsibilities associated with order fulfillment.
Last Updated: March 28, 2026
Order processing and dispatch are subject to inventory availability, prescription validation, payment authorization, and serviceability of the delivery location.
Delivery timelines communicated at checkout are estimates only and do not constitute guaranteed delivery commitments unless explicitly stated.
Shipment status updates are provided through available tracking channels; update frequency may depend on logistics partner systems.
MySanjeevni may provide assistance on delayed consignments but does not warrant uninterrupted real-time status synchronization.
Delays or failed delivery may occur due to force majeure events, regional restrictions, incorrect address details, recipient unavailability, or courier operational limitations.
Users are responsible for providing accurate delivery information. Additional delivery attempts, re-routing, or cancellation may be subject to applicable charges and policy terms.
